Return & Refund Policy

At ZENTROMALL

, we want you to love what you buy. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: Items must be returned within 7 days of delivery.

• Condition: To be eligible for a return, the item must be:

• Unused and in the same condition as received

• In the original packaging

• Accompanied by the receipt or proof of purchase

• Non-returnable items: (List here, if any — e.g., sale items, gift cards, personalized products)

How to Initiate a Return

1. Email us at [hardikphogat21@gmail.com] with your order number and reason for return.

2. We’ll send you return instructions and a shipping label (if applicable).

3. Ship the item back to us using the label provided or your own method.

Refunds

• Once your return is received and inspected, we’ll notify you.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Shipping costs (if applicable) are non-refundable, unless the return is due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at [your email].

Return Shipping

• Domestic Returns: We offer free return shipping on eligible items.

• International Returns: Customers are responsible for return shipping unless the item is defective or incorrect.